Public Administrators in Delivery of Social Justice an Example of the Topic Psychology Essays by

Educating Public Administrators in Delivery of Social Justice The essence of public administration or governance is to enlarge public good in society by contributing to social justice thereby creating a civil community. This differs from the classic concept of public administration which is seen as the most efficient and economical delivery of services. Frederickson's (Shafritz, 2003) vision of New Public Administration on the other hand appends social equity as an additional aim of classic public administration. Thus in addition to provision of better services within the available resources most economically, New Public Administration addresses the issue of overcoming the bane inherent in classic administration that of bureaucratic perpetuity and deprivation of equal rights to the larger community as against the powerful minority by including social equity as a means of increasing political clout as well as economic privileges of deprived classes in society. Need essay sample on "Educating Public Administrators in Delivery of Social Justice" topic? We will write a custom essay sample specifically for you Proceed University Students Usually Tell Us:How much do I have to pay someone to write my paper in time?Specialists suggest: It Is Very Easy And Convenient To Buy Essays OnlineBuy An Essay Online Best Essay Writing Service Reviews Best Writing Services Cheapest Essay Writing Service Continuous transformation through sensitivity and adaptability to change is another unique facet of Fredrickson's concept of new public administration. (Shafritz, 2003). The focus of the process of programming, planning and budgeting is thus designed to achieve equity in society rather than internal efficiency of the organization delivering administration. In building institutions the focus is on problems and removal of social deficiencies rather than padding establishments for internal growth. Coming to the distributive process, Fredrickson indicates that the new public administration adopts an equitable pattern in distribution to ensure that all parts of the system get resources they deserve. (Shafritz, 2003). This may create organizational conflict, which is considered as a part of the process of public administration. As an integrative progression, new public administration will go beyond the hierarchical pattern to more innovative structures such as project or matrix organizations. In decision making preference will be for decentralization and group decisions with greater autonomy at each level. This will also lead to a new pattern in boundary exchange where there would be greater involvement of the deprived minorities in the process of decision making. This would also include a new pattern of socioeconomic process where in there will be greater need for sensitivity training, tolerance of conflict and risk taking. Thus Frederickson envisages a totally new paradigm of public administration to achieve the goals of social equity. (Shafritz, 2003) Comparing Frederickson's concept with the views of some prominent proponents of the theory of public administration should provide comparative rationale for his views. Woodrow Wilson is considered the doyen of public administration in America and is seen to have advanced the concept in general. Woodrow Wilson would have strongly approved of the concept of New Public Administration indicated by Frederickson. While a direct correlation of the two may be difficult to establish a detailed analysis of Wilson's article would denote the relevance. (Shafritz, 2003). Wilson (Shafritz, 2003) has carried out a historical analysis of the growth of public administration and his salient conclusion denotes that he sees in the administrator a person who is an instrument for providing social good on behalf of the state. Giving the example of the stern and strict Frederick the Great, Wilson denotes that he was an enlightened king who considered himself first to be a servant of the people rather than the master or the king. Elaborating this in the current context thus, Wilson advocates a strong need to introduce all elements in society to political science and fully train and educate the core of public administrators in the subject. (Shafritz, 2003) This will enable them to better deliver governance. Wilson has emphasized on functional education and has also alluded that the real challenge was to ensure that the public administrator was accountable to not just his superior but the community as a whole which provides basis to the surmise that he would have strongly approved Frederickson's espousal of education of public administrators in delivery of social justice. Spicer and Terry (1993) is another duo who is critical of the constitutional notion of the role of public administration and would have endorsed Frederickson's views. They have indicated that that there is a larger scope for envisaging the role of the public administrator than the purely constitutional one. Attempting to explain this through a purely regulatory or legal function is thus highly inappropriate. The authors have also indicated that the Constitution is not about empowering the public administration but is about restraining their power. This argument supplements the need for public administrators to be involved in imparting social justice rather than exercising power on behalf of the State as given in the constitution. Spicer and Terry (1993) would thus support Frederickson's points of view on evolving a new public administration system responsive to social equity and that students of public administration should be advocates of social justice, for their job goes beyond the mechanics of governance to delivery of social good. Given the proposal put forth by Frederickson, outlined above and its congruence with the writings of established authorities on the subject it is agreed that good public administrators need to be advocates of social justice because they are the key elements for delivery of governance to the masses, have a powerful role to play in strengthening institutions and abdication of this responsibility is likely to lead to a cycle of militancy and repression. In the evolved model of human social existence, it is the modern state which is the key to effective governance in an orderly fashion to a wide spectrum of humanity. A modern state could be said to comprise of three main facets, the law making authority, the executive and the adjudicating personas of the judiciary. Given that the first and the last are either making rules or denoting their effective implementation, it is the executive who is the key instrument for delivery. The public administrator be it in the government or the non government field is thus involved in implementing social justice. The accepted dimension of public administration used by Frederickson includes representative ness, neutral competence and leadership in execution. (Shafritz, 2003) These values are universal. While the services provided by the administrator may not directly relate to provision of social justice, the final product is not in the field of administration but includes a broader spectrum of creating equity in society through efficient and equitable distribution of services. Where there has been deficiency of delivery not just of services but of social justice by the government administrators, the role is naturally taken up by non government agencies thus providing a balance. Thus in the overall perspective a public administrator needs to be trained to deliver social justice and other capabilities will follow. In adopting equity, the public administrators is seen to be flexible in pursuing change, he would in fact be the first to note the need for transformation and could seek change through legislation or judicial intervention. As is commonly understood, people's representatives charged with making laws are more concerned with interests of the majority as they have been elected through active intervention of the popular vote. There is a possibility that these would neglect interests of the minority unless this is located within pockets of influence. On the other hand the judiciary is seen to act in a fair and just manner and to that extent could be said to represent the interest of the disadvantage minority. It is the public administrator alone who can ensure that an appropriate balance is maintained between the two so that social equity is maintained at all times. Developing such an attitude and approach requires training which can come about only through a structured approach. Public administration attains effectiveness through the ability to build institutions. Institution building enables overcoming public problems. In the classical school of thought public administration is seen to outgrow the problem thereby there is greater focus on the institution rather than overcoming the problem. Frederickson has provided the example of the Defense Department, wherein the role of administration is not defense but protection of turf and sustaining bureaucracy of the defense department within the complex maze of the US federal governance system. (Shafritz, 2003) From institution building for resolution of problems, the aim is now merely institutional protection. However a public administrator who is from the new school will be more concerned about defense thereby indicating his leaning towards provision of social justice. The student needs to understand how an institution can impact on the social phenomenon for which it was created in a scientific and social model. Discontinuities in public administration are likely to create a distorted communal order. Thus unless public administration creates social equity it can result in widespread social ills such as unemployment, disease and spreading penury. This in turn will lead to growth of militancy which may be followed by repression. Public administration is charged to ensure that this cycle of inequity does not set in through not just efficient delivery of services but also by ensuring that these are spread equitably through all spectrums of society. The need for good public administrators to be advocates of social justice because they are the key elements for delivery of governance to the masses, have a powerful role to play in strengthening institutions and abdication of this responsibility is likely to lead to a cycle of militancy and repression has thus well supported and is fully agree to. Reference: Spicer, Michael W. Terry, Larry D. (1993). Legitimacy, History, and Logic: Public Administration and the Constitution. Public Administration Review, Vol. 53, No. 3 (May - Jun., 1993), pp. 239-246. Shafritz, Jay M. Hyde, Albert C. Parkes. (2003). Classics of Public Administration (Paperback). Belmont CA : Wadsworth.

Quality Management systems

Quality Management systems Introduction According to Larry English, the principles and strategies for information quality management have been in existence for decades. Any quality management process begins and ends with the consumers. Advertising We will write a custom essay sample on Quality Management systems specifically for you for only $16.05 $11/page Learn More It starts with understanding consumers’ needs for the product, initiating quality parameters to attain them and culminates with assessing whether consumers’ requirements are attained (English, 2004). I will discuss how quality management systems are used to improve the quality of a product/service and satisfy customer needs. I will evaluate how the Toyota Motor Corporation has employed quality management systems to improve the quality of their Corolla products. I will also talk about how the Australian Airline use its modern mobile messaging system to provide quality services to passengers at affordable pr ices. Quality management system used by Toyota Motor Corporation The Toyota Motor Corporation is the biggest car producer in Japan. It has been the largest automobile producer in the world since 2004 (Leney, 2004). Since 1999, Toyota has made aggressive marketing campaigns to encroach into the European Market (Bodevin 2010). The company hired European designers to develop cars that matched the needs customers from Europe (Vries 2001). Toyota also aimed to expand its production capacity in Europe. For example, it launched two new manufacturing plants in 2004: the Polish plant for manufacturing manual transmissions for Avensis, Corolla and Yaris; and the Valenciennes plant in France for producing Yaris. In 2002, the company set up Toyota Motor Manufacturing Turkey, to produce Corolla sedans for export purposes (Prebil 2010). Toyota Corolla has many competitive advantages when compared to other automobile competitors. For example, the 1998 Corolla model offered superior power with adm irable economy, a comfy interior and reliability. The current model is evolutionary, fixing shortfalls without reducing Corolla’s strengths. For instance, it is now easier to handle Corolla S than the previous Corolla LE model because it offers a well-cushioned ride. The poor air condition system has been enhanced especially in the 2004 models compared to the 2003 generations. Advertising Looking for essay on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More The interior space has been enlarged to accommodate five passengers comfortably. In addition, the current model has a superior acceleration with an automatic transmission. The gas mileage is also very efficient (about 38 for highway and 29 when driving in the city). Even the small irritations seen in previous Corolla have been rectified. For instance, the fragile-feeling door handles have been swapped with pull and it opens handles to enable people wi th gloves or bigger hands open the door easily. Moreover, the exterior of the Corolla S model has been upgraded with a European-bulbous appearance. The back has smart tail-lights with assimilated amber turn indicators for safety (Zatz, 2008) The S model has a superior rpm range when compared to other competitors. The model has an efficiently-designed pedal-to-fuel curve that makes Corolla stronger even in city traffic. In addition, the engine is not extremely noisy under hard acceleration. Generally, the S model is easier to handle than other cars. Majority of drivers will discover that Corolla S will swiftly attend to their needs. The S model feels lively and fast even if the tires appear to complain under stress (Zatz, 2008). Quality management system in Australian airline Quality management system is a combination of work ethics and practices for enhancing passenger safety and upgrading boarding services in aviation industry (Smith, 2002). For example, Australian airline has upg raded its mobile messaging system to provide quality services at affordable prices (Mulholland, 2005). The airline has launched an SMS-based boarding pass and also installed novel self-service check-in reception desks at airports to provide customers with an efficient and swift check-in services. Under this new system, all passengers receive their flight pass via email or text messages. For those passengers who do not have check-in luggage, they immediately board the plane using the pass sent to them through email or SMS. Passengers are also allowed to select their preferred seats at the check-in reception desk. The entire process takes about 13 seconds for each passenger, compared to the previous process which took over 60 seconds (Milojkovic, 2011).Advertising We will write a custom essay sample on Quality Management systems specifically for you for only $16.05 $11/page Learn More The major aspect of this messaging system is the novel scanning technology that scrutinizes the text message conveyed to a passenger’s cell phone via the boarding code SMS platform. The new mobile messaging system is able to analyze a message transmitted to any type of cell phone, including smartphones. This represents a major technological advancement that has enabled Australian airline to issue boarding passes for all passengers. As a result, the airline recorded over 9% increase in the volume of passengers who used this service (Smith, 2002). It is worth to note that both Toyota Motor Corporation and Australian airline have integrated quality management systems in their operations to improve the quality of their products and services respectively. These efforts mirror David Garvin’s eight dimensions of quality which he observes that consumers have diverse opinions on quality compared to that of a producer. Garvin defines quality in relation to costs and prices. He states that a quality product (service) is one that offers performance, r eliability and serviceability at an affordable price (Das 2007). As noted above, safety management systems play crucial role in any airline operations. Experience has revealed that quality management systems enhance productivity of any organization. Given the current economic status and stiff competition in the global market, it is paramount that top-level management and employees play active roles in implementing quality management systems to provide superior products/services to meet customer needs. Reference Bodevin, L 2010, ‘While Detroit Slept: Toyota Invaded the American Car Market’, mcafee.cc/Classes/BEM106/Papers/UTexas/351/Toyota.pdf Das, S 2007, ‘Quest for Quality: Thoughts, Ideas, Concepts, Views on Quality and Process Improvement in the Information technology’, http://processandqualityimprovement.blogspot.com/2007/08/david-garvin.htmlAdvertising Looking for essay on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More English, L 2004, putting Quality Process in Place to Exploit Technology. DataFlux Corporation, Cary, NC. Leney, A 2004, ‘Vehicle Recycling on South Tawara’, sprep.org/att/IRC/eCOPIES/countries/kiribati/99.pdf Milojkovic, D 2011, ‘Australian airline introduces SMS boarding passes’, routomessaging.com/Blog/Entry/106-australian-airline- introduces-smsboarding-passes.pmx Mulholland, K 2005, ‘Aerospace Standard’, Http://www.sae.org Prebil, S 2010, ‘The international expansion of a company into a foreign market’, iei.liu.se/fek/723g10/upload-presentation-for assignment3/1.226756/723G10_IB_Assignment_03_Task_02_Group_01_Pape pdf Smith, M 2002, ‘Safety Management Systems: What’s in it for you’, casa.gov.au Vries, W 2001, ‘Performance, quality, Management’, http://unstats.un.org/unsd/methods/statorg/Workshops/KualaLumpur/01_Perfom nce_Indicators_Paper.PDF Zatz, D 2008, ‘Introduction: 2004 Toyota Corol la Reviews’, corolland.com/corolla/review-2004.html Quality Management Systems Introduction As consumers become increasingly sophisticated, more knowledgeable and their needs grow, the sure method that any company can thrive under these circumstances is by providing a dedication to quality. The Quality Management Systems stipulated in the various standards gives the management framework that enables a company to institute necessary control measures to tackle risks, evaluate, and assess progress of the company.Advertising We will write a custom report sample on Quality Management Systems specifically for you for only $16.05 $11/page Learn More The quality standards are also essential in improving the image and reputation hence permits the company to search for new developments through external and internal contacts. Quality Management Systems are applicable in any organization that aspires to enhance its operations and management, in spite of its size or sector. Nevertheless, the most benefits on investment are from those organizations that have practiced it all through their structures rather than at only specific sites or hierarchy level. This paper discusses the process, monitoring, and evaluation of the quality management systems. ISO 9001:2000 The ISO 9001:2000 is a well-grounded international standard for quality control that cuts across all organizations. It is the most predominantly used quality system in improving the various aspects of an organization (British Standards Institution, 2009, para.8). The standard has evolved from theoretical aspects from the time of its creation to emphasize on practical and process-oriented approach as a basis for quality control. Advertising Looking for report on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More Fig 1: Process model of ISO 9001:2000 (Kaufmann Bieschke, 2009). The underlying quality management principles that are the basis of ISO 9001:2000 are â€Å"â€Å"customer focus, leadership, i nvolvement of the people, process approach, system approach to management, continual improvement, factual approach to decision making, and maintaining beneficial supplier relationships† (International Organization for Standardization, 2009). Figure 2: The eight quality management systems of an organization To achieve quality goals and satisfy the needs of the customers, an organization must recognize and illustrate processes that are efficient, accessible and properly understood, evaluate the progress of these processes, and identify and apply developments to these processes. The Quality Management System (QMS) is the emphasis of clause 4.0 ISO 9001: 2000 standard. The goal of this clause is to make sure that the organization recognizes and manages all the processes that are necessary in realizing uniformity and consumer contentment. The organization must come to terms with processes together with the association that exists amongst the various processes. It is necessary to e stablish these processes and apply them to contain the whole QMS. This quality standard also encourages organizations to control and periodically enhance their processes. Sub-clause 4.2 is considering the role of documentation of QMS. The QMS comprises of quality policy, quality objectives, a quality manual and all supporting procedures.Advertising We will write a custom report sample on Quality Management Systems specifically for you for only $16.05 $11/page Learn More The documented procedures envelop the areas of â€Å"document control, control of records, internal audits, control of non-conforming products, corrective actions and preventive actions.† Every organization ought to include all the processes, procedures, and documents they may require. Documentation is necessary since it is a means of changing tacit skills to explicit skills in order for individuals to share their various experiences and work efficiently. One of the merits of this qua lity system is that it stipulates the requirements that make an organization to evaluate itself. The assessment usually commences with internal audits undertaken once or twice a year and proceeds to yearly external audits undertaken by a reputable third party body. These set standards keeps the ISO 9001:2000 focused and up-to-date, repelling the perception that an organization accredited with this quality standard seeks a mere show of paperwork and compromise. The ISO 9001:2000 lays more emphasis on customer satisfaction as a vital ingredient in the well-being of an organization. Since the goal of any organization is to meet the needs of the customers, they have no choice but to comprehend the varied needs of the customers and fulfill them. Customer focus involves the organization executing tasks to comprehend their needs and expectations. â€Å"Disciplined requirement elicitation, regular customer feedback, surveys and understanding market trends† are some of the methods of realizing this goal (Kishore, 2003, p.50). The organization goals relate to the customers and therefore it does not make sense when the organization does not focus on this as one of its strategic objectives. It is also necessary to stretch customer needs throughout the organization even to those sites and departments that are not directly linked to the customers requirements. If the internal departments come to terms with the varied customer needs and expectations and the necessity of meeting them, then the organization will ultimately flourish.Advertising Looking for report on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More For the success of any organization, the various stakeholders must be involved adequately in the daily running of its activities. The ISO 9001:2000 asserts that individuals at all categories of the organization and their total participation allow them to be productive in the place of work (Global Quality Village, 2009). Individuals who feel part of the success of the organization often bring more commitment and energy to the organization. It assists when individuals comes to terms with their significance in the context of their organization. Investment in people yields to more efficiency in their productivity as they give suggestions on ways of enhancing the goods and services of the organization. Involved people also feel committed to realize the goals of the organization and strive in accomplishing the targets. The ways of making sure that individuals are involved must focus on realizing that individuals are a valuable resource to the organization and are liable to be esteemed. In volvement of people in making decisions and directions for an organization implies recognizing that they perform their duties faithfully and reliably. Performing their duties satisfies them; hence, they are always on toes to fulfill the goals of the organization. In order to accomplish effectively its vision, an organization must work together in harmony with the various stakeholders. This quality management principle identifies the role of leadership in endowing the organization with purpose and direction. Leadership is of essence since it involves creating a good working environment where all the individuals in an organization experience equal participation and perform tasks collaboratively to realize the targets of the organization Six Sigma Six Sigma is an elaborate and flexible quality system for achieving, sustaining and maximizing the success of an organization. This quality system is associated with a close focus on â€Å"the requirements of the customers, disciplined use o f facts, data, and statistical analysis, and diligent attention to managing, improving, and re-inventing business processes.† (Pande et al., 2000, p.xi). This business management strategy makes every effort to enhance the quality of process outputs by recognizing and eliminating sources of defects and lowering the inconsistency in production and organization processes. It employs a variety of quality management systems, such as statistical methods, and forms a unique resource of individuals in an organization, consisting of â€Å"Black Belts†, â€Å"Green Belts†, and others, who have advanced skills in its implementation. Every Six Sigma task undertaken in any organization is based on a well-illustrated series of steps with quantified objectives to be met. These objectives can be monetary (minimization of costs or maximization of profits) or anything that is significant to the end user of that process (cultural change, reducing cycle time, lack of danger, and oth ers). Fig 3: Achieving cultural change through Six Sigma (Kaufmann Bieschke, 2009). Some features make Six Sigma to correspond to the other quality management systems. Six Sigma doctrine affirms that constant endeavors to realize stable and achievable process outcomes, for example lowering process inconsistencies, are essential in realizing the triumph of any organization. The processes in successful running of any organization have characteristics that are able to be quantified, evaluated, enhanced, and monitored. It also asserts that the process of realizing long-term quality objectives needs dedication from all parts of the organization, especially from the people in the top-level leadership positions. On the other hand, some aspects of Six Sigma distinguish it from the other quality management systems. It emphasizes on a clear focus on realizing computable and scientific financial outcomes when undertaking any Six Sigma task. There is more weight added to the importance of goo d management leadership and incorporation of everyone in proper running of the organization. To ensure that the goals of the Six Sigma approach are met, a unique resource of people is categorized into various belts to steer its projects. Six Sigma asserts that assessments are to be made based on provable facts, as opposed to making guesses. Six Sigma plays a vital role in assisting organizations to achieve the highest value while utilizing minimum input of resources. It realizes this by rationalizing the management by applying scientific techniques to processes and products. When an organization adopts the Six Sigma DMAIC (Define, Measure, Analyze, Improve, Control) approach, processes or products are enhanced in that they are more effective and efficient, or both. On the hand, if no process or products are present within the organization, or if the current processes or products have extensively undergone deterioration, then design for Six Sigma (DFSS), also referred to as DMADV (De fine, Measure, Analyze, Design, Verify),strategy is employed to come up with effective and efficient processes or products. When Six Sigma approach is adequately incorporated in an organization, it reduces the negative influence that politics have on the well-being of an organization, better service to owners and customers, and the working environment becomes conducive for workers. The making of decisions is grounded on reason and rationality, as opposed to a mere back-room politics (Pyzdek, 2003, p. xv). Six Sigma uses various tools to meet the various quality requirements. These includes dashboards which serves the purpose of monitoring the processes of the organization, operational definitions, and data displays to assist in coming up with justifiable data. Comparing it with ISO 9001:2000 illustrates the possibility of relating both quality systems with one another. The evaluation tools for Six Sigma are usually added after its adoption in the organization. ISO 9001:2000 plays th e role of evaluating the internal and external requirements of organizations. By incorporating the Six Sigma approach to the ISO 9001:2000, an organization is able to establish Six Sigma as a component of its quality management system and therefore tremendously enhance the success of the Six Sigma program. ISO 14000 The ISO 14000 is a quality standard for environmental management systems that is relevant to any organization, despite of its market share, geographical location or status. Environmental sustainability has been the focus of most organizations for a long time now. The objective of the standard is to lower the environmental footprint of an organization and to reduce the level of contamination that an organization generates. Years of misuse and degradation has strained the environment to the point that continued toleration of this practice may leave nothing for the future generations to enjoy. In structure, it is parallel to ISO 9000 quality management systems and all of th em are applicable together. The focus areas illustrated in ISO 14000 is into two different areas. The first appertains to the management and evaluation systems of an organization; the next, appertains to environmental tools for product evaluation. Figure 4: The division within the ISO 14000 generic family of standards (Cascio, Woodside Mitchell, 1996, p.32). The ISO 14001 focuses on setting up of one or more environmental programs that seeks to realize the objectives and targets set by the organization (Piper et al., 2003, p.21; Morris, 2004, p.15). Management analyzing the benefits realized by implementing these environmental programs occasionally evaluates the relevance and efficiency of Environmental Management System (EMS). That advancement is assessed by performance estimation subsystem that injects its outcome expressly into the analysis process of the management. An important aspect of the management analysis process is derived form the routine EMS audits that are aimed at ensuring the sustenance of EMS and its proper working. The establishment of EMS is such that it gives structural and systematic approach to overall environmental management. The definitions in Section 3 of ISO 14001 help users in realizing standard interpretation and application of its requirements. â€Å"Rather than being prescriptive, the definitions serve to set the tone for the underpinnings of the standard, and provide guidance for the key elements of the environmental management system† (Cascio, Woodside Mitchell, 1996, p.37). Conformance to the set standards of ISO 14001 is a pointer of an organization’s readiness to preserve the environment. Application of environmental management strategies in a programmed manner gives the chance for environmental protection and uniformity in realizing environmental sustainability. The ISO 14001 stipulates technological specifications for organizations. The standards are applicable in any type of organization. ISO 14001 motiv ates organizations to reflect on application of the best readily available technology where necessary and financially within their means. This standard advocates for prevention of environmental contamination when installing new products or systems. Protection of the environment involves the â€Å"use of processes, practices, materials, or products that avoid, reduce, or control pollution, which may include recycling, treatment, process changes, control pollution, which may include recycling, treatment, process changes, and efficient use of resources† (Cascio, Woodside Mitchell, 1996, p.38). The advantages of adhering to this standard include lowering of the rate of environmental degradation, increased performance, and reduction of costs. The environmental performance indicators may include â€Å"adherence to environmental permit, reporting, and other regulatory requirements, adherence to administrative requirements such as labeling, adherence to training schedules, and impr ovement in environmental areas such as recycling, energy conservation, and pollution prevention strategies.† The five major elements contained in ISO 14001 are illustrated in the following figure. Figure 5: The five major elements of an EMS (Cascio, Woodside Mitchell,  1996, p.39). Conclusion Organizations ought to come up with products and services that are of quality to meet the requirements of the consumers. In order for the consumers and the organization to have no fear that the needs and expectations of the customers will be satisfied, means that the organization must use processes that are quality oriented. The organization’s leadership ought to come up with an appropriate quality policy. This policy will give the framework of the organization’s overall aspirations and direction that appertains to quality. This policy is therefore the foundation for establishing quality objectives for different tasks and levels in the organization. Evaluating its effici ency and maintaining its improvement is essential after implementing the QMS. The areas that the management of any organization ought to look at that influence quality are â€Å"management activities, resources, product realization, and measurement of the implementation progress. In the process of defining their QMS, an organization should identify a structure that is relevant to its status. For example, an upcoming organization with easy procedures may establish a small QMS and may decide to incorporate the whole of it in a single document. On the other hand, a large organization with intricate procedures may decide to establish one top level Quality manual that clearly is a component of more elaborate process definitions found in different manuals. Every department may possess its own manual or alternatively, each type of business may have its own manual. References British Standards Institution, 2009. ISO 9001 Quality. Web. Cascio, J., Woodside, G., Mitchell, P., 1996. ISO 1400 Guide: The New  International Environmental Management Standards. New York: The McGraw-Hill Companies, Inc. Global Quality Village, 2009. Eight principles of Quality Management. Web. International Organization for Standardization, 2009. Quality management principles. Web. Kaufmann, U.H. Bieschke, A., 2009. Using the Power of ISO 9000 and Six Sigma  Together. Web. Kishore, 2003. ISO 9001: 2000 For Software Organizations. New Delhi: Tata McGraw- Hill Publishing Company Limited. Morris, A., 2004. ISO 14000 environmental management standards: engineering  and financial aspects. West Sussex: John Wiley Sons Ltd. Pande et al., 2000. The Six sigma way: how GE, Motorola, and other top companies are  honing. New York: The McGraw-Hill Companies, Inc. Piper et al., 2003. Continual improvement with ISO 1400. Stockholm: SINF miljokvaliter AB. Pyzdek, T., 2003. The Six Sigma handbook: a complete guide for green belts, black  belts. New York: The McGraw Hill Companies, Inc.

Strategic management assignment 2 Essay Example | Topics and Well Written Essays - 2000 words

Strategic management assignment 2 - Essay Example Approaches adopted by the company for attaining sustainable growth have also been discussed in the report. The study has also taken into account the financial performances of the company in the recent years. A comparative study has been initiated to study the performance of Airbus with that of its other prominent competitors. The Industry: The aerospace industry has a close relationship with the airline industry and the relationship between them keeps on altering and restructuring itself. It had recorded its first downturn in demand after the incident of September 11, 2009 and observed the same with an increased rate of downfall. Among airline companies, low fare segment remained dominant in the industry and many of the larger brands filed for bankruptcy (ATKEARNEY, n.d., p.1). Competitive strategy and industry position: Airbus adopted a strategy of manufacturing high capacity aircrafts which will also be fuel efficient and comfortable. This resulted in the formation of super-jumbo aircraft category. Restructuring of the aerospace industry and European defence led the company to adopt the industry conditions accordingly (Spulber, 2007. p.60). Environmental factors: The industry has observed a gradual increase in the competition level with the entry of some new brands in the aerospace industry such as Bombardier, Jet blue and Embraer. To defend its market share, Boeing slashed its prices for some of its products. The prices were almost equivalent to that of the new industry players. Temporal factors: The larger players of the industry recorded heavy backlogs among which Airbus and Boeing remained most prominent (See Appendix-1). The demand for aircrafts is expected to increase by the next twenty years and according to the forecasted demand, Boeing has predicted its sales figure for next twenty years as 30,000 aircrafts whereas Airbus has estimated the same as 3,112 for the next twenty

Teaching and Learning Styles Assignment Example | Topics and Well Written Essays - 3500 words

Teaching and Learning Styles - Assignment Example They loved to sing and dance to entertain me, and that was how we started our classes. I learned from them the value of fun whilst learning. In the future, I would love to see my students feeling comfortable and having fun as they learn. My experience in the community made me realize that I want to be a teacher. If I become a teacher, I then I can give my share in transforming lives and making the world a better place to live in. Teaching is a noble profession because it helps people become productive citizens. It raises human dignity and leads people to be humane, morally upright and rational. 212 words II. The words of Horace Mann explain the importance of education for me. If people will be educated, then they will have a chance to a better life. They can find a decent job, and poverty will be less or even non-existent. In being a teacher, I shall follow what I learned from Reggio Emilia, a community in North Italy famous for bringing about educational transformation for children. According to Malaguzzi (cited in Malaguzzi & Rubizzi,1995), one of the founders of the community, in order to teach children well, one must learn how to listen. This means that a teacher should value the thoughts of students and listen to what they know in order to determine what else needs to be taught and how they should be taught. In the future, I will apply this concept in order to design lessons that cater the needs of students in the multicultural classroom. 174 words III. In order to become a good teacher, I will strive to learn the fundamentals of teaching and comply with all the requirements that professors will give. I shall cherish every moment and think of teaching as an art that needs to be perfect. From designing lessons to executing plans and assessing students appropriately, I will always exercise caution in order to help students achieve their best.

Trademark Assignment Example | Topics and Well Written Essays - 1250 words

Trademark - Assignment Example A trademark is a mark that represents the distinction of certain goods in terms of the brand name, logo, label and many more. This mark helps in differentiating a trader’s commodities and services from those of others in a place. The right of this trademark is granted in terms of its logo, smell and taste among others. This mark is what any trader requires to own exclusive rights in commercially making use of goods and services that are under it. This also licenses the traders to engage in the various sectors of business that are involved in the mark. Without this, anyone carrying out business activities in the nation is considered a criminal and can be detained. To prove their business legal therefore, one may require this trademark from the government. This familiarizes the government with the business activities taking place within the country and helps to control illegal businesses that are not healthy in terms of the welfare of the citizens in the nation. Application for this trademark takes place in government offices. A registration fee is charged during application, and in some cases is renewed monthly. This way, apart from controlling business activities in the nation, the government also earns some revenue that later helps in running of the development projects that need to be fulfilled in building the nation. During the application process therefore, it is wise for a businessman to consider some issues before applying. It is wise to find out whether the application is really needed in one’s case, whether their brand appropriately needs the mark, the right time for application and the process involved during the application. This is done to avoid poor decisions, which later may cause downfall (Isobel, 2015). Trademarks help the owners of the goods and services to protect their commodities from claims by the

Analysis of Disneys Pocahontas Film Adaptation

Analysis of Disneys Pocahontas Film Adaptation The White Mans Indian Pocahontas is the 33rd movie that was produced by the Walt Disney Animation on 1995. The Disney Pocahontas focuses about the Native American culture and how the American settled in their village Powhatan which is now known as Virginia. In fact, the Pocahontas movie is based on a true story of a brave Powhatan woman who is whose original name was Matoaka who helped brought peace to her people and to the colonists who tried to settle in their land. The Disney movies was inspired by Matoakas story so, they made an animated version of it. The movie was praised because of the great animation and music but aside from that, it was also criticized because of historical inaccuracy. Roy Disneys whos the partner and co-founder of Walt Disneys Company answered that their film was responsible, accurate and respectful. However, the Powhatan Nation wasnt happy about the result of the movie because some part of the real story was altered in the name of entertainment. They also mentioned that they of fered assist to Disney for cultural and historical accuracy but they were rejected. How Disney movie changed the real story of Pocahontas for entertainment and to make it more appropriate for all audiences. The changes that has been made in the story are clear. As an example of that is the age and appearance of Pocahontas and John Smith. Also, the love story that only existed in the Disney movies. And, how the Disney production never showed the part where Pocahontas died. Firstly, Pocahontas age and appearance was changed same as John Smith in the Disneys version of Pocahontas. In the real story, Pocahontas was only 11 years old when she met John Smith who was already 28 years old by that time. John Smith is supposed to be a short man with a little bit of a chubby body. However, in the Disney movie, Pocahontas looked like shes almost on the same age as John Smith who appears to be 22 years old. Furthermore, they created John Smith who looked like a common Disney prince charming that is tall, muscular, and handsome. They made this changes to make the two characters more relevant to each other and to make the story more romantic. Disney production did changed Pocahontas and John Smiths character to make their roles more pleasing to watch and for them to build a story between the two of them. Secondly, the love story that existed in the movies between Pocahontas and John Smith was only made up. In the Disney movie, Pocahontas fell in love by the bravery and kindness of John Smith by knowing her more and helped her brought peace to stop his people and Powhatans nation from fighting. Well in fact, the real story doesnt say anything about Pocahontas and Smith being in love. Since Pocahontas was only 11 years old, and John Smith is 28 years old, it is impossible for them to fall in love. It is also confirmed that it is common for Powhatan Indian children to wear little or no clothing. So, they believed that Pocahontas was naked when she met John Smith. And John Smith would have seen her as a normal Indian child at that time. The real story only confirmed that Pocahontas saved John Smith from being beheaded by the Chief Powhatan and nothing deeper goes beyond that. It is a clear example that Disneys production wanted to give the story enjoyable and entertaining for the audienc e. Lastly, the Disney animation changed the part where Pocahontas went to England and eliminates the part where Pocahontas died. They excluded that part of the story to make the scene light for the audience to take in. An example of that was when Pocahontas volunteered to go to England to see the King and to stop them from fighting with Powhatans people. This is also the time where she met John Rolfe. She was imprisoned because of accusing the King. But was eventually saved by Smith and Rolfe. It was corrupted because the real story doesnt tell this. The real story is that Pocahontas visited the England where she was held hostage and imprisoned. John Rolfe saw Pocahontas as attractive and took a special interest in her. As a condition of Pocahontas release she has to marry Rolfe who was commercializing tobacco. Moreover, Pocahontas died later as she planned to go back to Virginia with John Rolfe and their Son. But she got sick because she has no immunity in European diseases and died. H owever, the part where she died was never included because it would not fit to their previous Disney animation movies that have happy conclusions. The changes that the Disney animations made in the story of Pocahontas like the age and appearance of Pocahontas and John Smith. Also, the love story that only existed in the Disney movies and how the Disney production never showed the part where Pocahontas died. But, they are more historical inaccuracy in the movies. Thats also the reason until now, it is still a big issue not only to Powhatans Nation but also the Native American people. All Disney movies are created with a happy conclusion to make us believe that which doesnt likely to happen in real life. Disney movies only proves that their altered story was meant to entertain us. Works Cited http://listverse.com/2016/10/07/10-horrific-stories-disney-left-out-of-pocahontas/ https://www.bustle.com/articles/91394-6-historical-inaccuracies-in-disneys-pocahontas-but-that-doesnt-mean-you-stop-painting-with-all

Techniques Used in Peter Porters Your Attention Please :: essays research papers

A poem written by Peter Porter is called â€Å"Your Attention Please†. Phrases like â€Å"Death is the least we have to fear† and â€Å"A nuclear rocket strike of at least one thousand megatons†, certainly got my attention. This poem is written in the form of a radio announcement, warning of a large nuclear attack aimed at all our major cities. It covers a serious subject and yet the tone used is used in a casual way. Many techniques are used which make this poem very effective. A rather strong feeling used throughout the whole poem is that it is satirising the government. It does so by using bureaucratic language that people often relate to officials and being organised. I felt that this acted as a disguise for the horrifying truth of the events happening. The voice had a sense of authority over me, made me feel that I should obey the advice given in commands. The poet uses this to get his opinions across discreetly using a satirising tone and allowing the reader to work it out for themselves. Words and phrases are used that intimidate you like, â€Å"To comply with the shelter Requirements published in the Civil Defence Code†, it would seem that in the time it took to say that the announcer could have moved on and stopped wasting time. We often relate this to a grander more pompous way of speaking. It makes you think almost like this attack was planned. You also feel intimidated by the use of precise times and exact measurements - such as - à ¢â‚¬Å"This announcement will take two and a quarter minutes to make†. This is also typical of a government speech, again wasting time with information you did not really need to know. Another meaning of this poem is possibly to prepare you for a nuclear attack and make you think of what you would do in this situation. This aspect of a war like this is shocking, however, it is obvious that the poet finds it ridiculous. This idea is familiar as it still works today as this threat is still existent. The idea of this happening to you and your family is genuinely chilling. This poem does contain a certain amount of poetic effect but if you were a listener it wouldn’t be obvious. Nevertheless there is a certain structure which is kept to through the poem.